CLEP Contact Us for Professionals

This form is available for professionals, including staff members of test centers, score-receiving institutions, and high schools, to submit CLEP inquiries. Response times may take up to five business days, with some inquiries requiring additional information.

If you’re reporting testing irregularities or technical support issues related to the test platform or software, don’t complete this form. Instead, use the following resources:

For test irregularities, please complete a Center Problem Report (CPR) within the CLEP testing platform.
For test center technical support issues, please call 800-241-5357 or email CLEPiBTSupport@ets.org.

Test takers and parents: Complete the CLEP Contact Form for Students instead of this form.

* = Required

First Name

Last Name

EMAIL ADDRESS (PROFESSIONAL EMAILS ASSOCIATED WITH YOUR SCHOOL OR ORGANIZATION ONLY)

NAME OF TEST CENTER / SCHOOL / DISTRICT / OR PROFESSIONAL ORGANIZATION

Your Role:
I'm a (PLEASE SELECT THE ROLE THAT BEST FITS)

Other

4-DIGIT CLEP TEST CENTER OR SCORE RECIPIENT CODE (IF AVAILABLE)

SELECT A TOPIC / INQUIRY TYPE

PLEASE SHARE ANY ADDITIONAL DETAILS ABOUT YOUR ISSUE OR REQUEST